I'm here to save anyone interested in trying this brand. First of all, I can't attest to the taste or quality of the product as I didn't even get a chance to do so. I originally order the starter set with gifts and two bags of the coffee. I also set up a monthly subscription and was excited to about the added probiotics that isn't available in for example RYZE. Over the course of two weeks I hadn't received any notifications of a shipping date even though my payment was processed. After the first week, I attempted to reach out via email to support to inquire if there was an issue with delivery address or payment. I received no response. The week after I again attempted to email support and again received no response. By the end of the second week I attempted to call the company and was just put into a wait lobby and was never able to speak to anyone. After 45 mins on hold I gave up, cancelled my subscription, and emailed customer support to cancel my order. They did follow through with the cancellation the following day, but I still haven't received any email from customer support to apologize or explain where the disconnect was. Some of the worst customer experience I have ever experienced and hopefully this info will keep others from having to deal with it.
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