I placed an order, and within seconds, responded to Customer Service that I wanted to add to that order and not pay shipping twice. They were closed for the weekend. However, on Monday morning, they responded that it had already shipped when they got the email. BSI cancelled service immediately. Once my order arrived, I drained the hopper of my espresso machine. I expected a wonderfully tasting coffee from all the hype. Man, I was disappointed and so glad I cancelled the subscription. I have bought coffee from Thrive Farmers for years and have been happy, and now I am sticking with them.
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