atlascoffeeclub.com

1.7
1.7 Based on 40 reviews

Coffee of the Month Club Featuring Amazing Coffee From Around The World. Globally Curated Coffee - Tailored To Your Preferences - Delivered Fresh To Your Door....

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Leona P.
Charged, said I never paid, all after I had cancelled

I will never order another subscription box to anything again, after ordering from the tea subscription, "atlas tea club", from atlas coffee club. I cancelled my subscription because money got a little tight, and I had to make budget cuts. They charged me anyways, and when I tried to contact them about it, I got an email saying that I needed to update my card information. I asked, how can that be?? You charged me! I don't want the subscription. Now atlas is claiming they never received my payment, so they won't be sending the subscription box! So, not only was I charged for something I could not afford, and did not want, but now I won't even get it after I paid for it?! Insane! I tried contacting their customer service, they have been UNRESPONSIVE other than the initial email stating that I didn't pay!!! This couldn't have happened at a worse time, I can't afford the box, I DEFINITELY can't afford to pay for something I won't even get!!

1
Date of experience: Jun 27, 2024

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Business Details

  • Coffee of the Month Club Featuring Amazing Coffee From Around The World. Globally Curated Coffee - Tailored To Your Preferences - Delivered Fresh To Your Door.

  • language https://atlascoffeeclub.com

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