Ordered some replacements louvers due to some storm damage on the original ones.Ordered and paid for them on the 28th of October .They notified me that they do not have any replacements in stock .And they would arrive in December.December came and went , chased again and it was now january.January came and went .then it was 100% feb .They then notified me that my replacement were not in the container .They offered me a date that the container would leave sometime in march and would may/june .7/8 months to get any kind of service is unbelievable bad service.Why deal with a company that holds no stock , so before you place an order .Ask yourself, would you be prepared to wait that amount of time .If something goes wrong .Buyer Beware Update on there reply below ." At no stage did they say it was discontinued " What they said is " They do not hold spare parts and stock parts "As for there gesture of good will .There was Zero gesture of good will .I paid £426 for 6 replacement Louvres and waited 4 months to be then told they had not arrived .I did not try to claim any warranty, it was bloody storm damage .This is just lies They did offer £150 off if i was prepared to wait another 4 months -which I declined.If you look at the 1 stars you will see , that i am not the only one that got messed about .To then receive a guff reply of lies .So i stand by my review
Claim your business profile now and gain access to all features and respond to customer reviews.
ATM Living is a leading premium quality indoor and outdoor online retailer, making inspiration a reality.
Based in Durham and shipping across mainland UK, ATM Living was founded with the main objective of making outdoor spaces as aesthetically pleasing as indoor.
ATM Living has established itself as a brand that transforms homes into luxury living spaces, staying on top of the latest and at the moment trends that our customers love.
Whether you are looking for an aluminum pergola, garden furniture , patio heater's or even a chest of drawers, ATM Living offers everything your home needs.See more
