Received a defective toiletries bag (rip on the seam on one side).Multiple attempts, emails and phone calls, to organise a refund with the company resulting in excuses and evasive manoeuvres to get out of organising a refund.Finally received contact from the company after posting a 1 star review - refund not directly offered until I specifically requested this but has now finally come through after much hassle so I have amended my rating to 2 stars.
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