I bought a home recently and auctioneera were the vendor's estate agents. The experience overall was fairly poor. The agent who showed me around was generally polite and friendly but it turned out later that some important information he gave me was incorrect (the management fees were about €600/year more than was advertised, pets are not allowed). When I tried to renegotiate the sale price given the change in management fees, he was very slow to answer emails or respond to calls. He then quit and from then on I never had any contact with another real agent. Whenever I called, I got through to a call centre possibly in India. Everyone I spoke to was always polite but couldn't give me much information about the property, as they obviously weren't familiar with it, it was always "we will have to check with the vendor and get back to you", hence many questions went unanswered. I had to collect my keys from a shared office space in Dalkey: no one was there when I arrived and the keys were just left in an envelope on a table. I had asked for details regarding how to enter the complex: these were not provided and it took a week after getting the keys for the management company to give me access, something I could have organised sooner had auctioneera given me the information I asked for. This made moving house very stressful. Overall, while the people I spoke to were nice, this agency really is bare bones and makes very little effort to provide anything beyond the most basic service. I would not recommend.
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Auctioneera is Ireland's largest fixed fee estate agency. Unlike other estate agents, who charge a commission of the final sales price of a property, often amounting to several thousand Euro, we charge a low fixed fee. Since our foundation in 2018, we have sold over 2000 properties worth over a billion Euro. We estimate that our clients have collectively saved in the region of ten million Euro in unnecessary estate agency fees. We offer a no sale, no fee service whereby our fee is discharged from the proceeds of the sale of the property. For these reasons, we think we are the logical choice for selling property in Ireland.See more
