January 2025 I came out of hospital while in Ashford Kent. My car was due its MOT and I still had to drive home to Scotland. Found an Audi recognised agents who performed this MOT for me. The only required minor item was a small crack in the rear offside lense. All bulbs were intact and working. The cost of a new lenses £250. So I told this garage I would wait until I got home and fixed this in my preferred Audi garage at, Hillington Road. A week or so I contacted the Audi at Hillington where I have bought several Audi cars previously. I phoned to book a service and requested that they also replace the defective lense. I was informed that their "Audi" technician would have to do a diagnostic on this lense as their technicians cannot accept another mechanics word for it. I then told Hillington that this matter was detected by an Audi qualified mechanic at an appointed Audi garage. Oh no, this was not good enough. Hillington Audi mechanics would have to do their own diagnostics on this tail light. What? How much more for these minor diagnostic. £250.00 What is the point of having an appointed Audi garage and technician do any necessary work? Just take your Audi to some backstreet garage who know how to remove a couple of screws. This is my last Audi. I did contact Audi UK looking for some common sense. None here as in Hillington. Disgusted!
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