Audley chocolates are absolutely divine. However, the labelling for the select your own boxes is very poor. I chose a selection of chocolates for an aunt who is in a hospice and at end of life. She has always been very fussy about chocolates, so I deliberately chose all her favourites, hoping to tempt her into the box, safe in the knowledge that every chocolate would delight. When the box came I thought a standard box had been sent in error, as the label gave no reference to being a special selection and implied that the box contained a standard selection. When I questioned this with Audley I was told that it was indeed a bespoke box and was identified by an order code on the reverse side. There is however nothing to tell the recipient that this is a box chosen specially for them and nothing when ordering to make it clear that the box will appear to be a standard box to the recipient. I only hope she listens to me and ignores the packaging when I deliver the chocolates on Wednesday. I’ll certainly order Audley chocolates again - they are delicious. But I’d never order a bespoke box unless the packaging changes.
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Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.