Overpriced and no quality control. The white chocolate bear I got my husband for Christmas and the Toffee Shop fudge which we ordered recently has gone uneaten because it is spoiled. My husband placed the order for the fudge (which was our second time ordering it) and it was rancid with only a month expiry date. Audrey’s did do the right thing and refunded him the cost but it’s real hit and miss ordering from them. We didn’t enjoy some of the flavours in the expensive boxes of mixed chocolate. The diagrams for each chocolate didn’t match up to the product so we never knew what we were getting. It was a bit of a mine field with most of the flavours not to our liking.
**Update** Why are you lying now? Your update about sending a replacement for the fudge or chocolate is untrue. My husband received a refund on just the fudge. That’s it. It was also impossible for him to complete the transaction on the Liberty Spring Hat Box at the time he placed his order. He had to contact customer service and even they had a hard time placing the order as it kept coming up as out of stock although it was showing up as available on the website. We got there in the end but as far as flavours are concerned in the hat box, orange marzipan should not be a flavour that should exist. Bleh.
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Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.
