I regret to say that our experience with the coordinator for au pairs in our area was highly disappointing. Throughout our interactions, she demonstrated a lack of responsiveness, which was especially concerning given the nature of her role. When our au pair reached out for assistance, the coordinator not only failed to provide the necessary support but also responded with unprofessional and unpleasant emails. This behavior is unacceptable and undermines the trust and reliability we expect from a service meant to ensure the well-being and support of au pairs.Instead of feeling supported and guided, our au pair was left feeling frustrated and isolated. It's crucial for coordinators in this role to exhibit empathy, prompt communication, and a willingness to help. Unfortunately, our coordinator's actions were quite the opposite.I hope that steps will be taken to address this behavior and ensure that future au pairs and their host families receive the respectful and helpful service they deserve.
Claim your business profile now and gain access to all features and respond to customer reviews.
Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.
