I have been happy with the au pairs that I identified through Au Pair in America. The concern is the support from the community counselor. There are naturally some small concerns that arise as you have a younger lady living in your home, the problem is that our APIA community counselor took those concerns and very poor translated (and amplified) the feedback to our Au Pair, repeating things shared in confidence and creating a toxic home environment for our family until the Au Pair could be re-matched. I requested a different counselor for our next au pair and it was turned down without an explanation. The agency does not care about the families or the children concerned, our community counselor confirmed that directly. Do yourself a favor and work with another au pair agency, this one is terrible.
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Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.
