We’ve had a very positive experience so far and love our au pair who just arrived. However, the set up in the initial weeks has been more involved than we excepted. We have had an inordinate amount of back and forth with our local coordinator in attempting to schedule a home visit. They do not seem flexible to account for our work schedules and our child care needs, particularly during the first weeks when our au pair is here and cannot yet take care of the children independently. It would be helpful for the agency and coordinator to be more understanding that working parents have limited availability during the work week and to try to accommodate visits at alternative times such as weekend or evenings. I’m really glad our au pair is here, but right now it just feels like a lot of work communicating with the agency and getting her set up. This was more involved than we anticipated.
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Au Pair USA is InterExchange's live-in child care and cultural exchange program. As a non-profit organization staffed by parents and world travelers, we understand the value of strong support!