aurumcars.de

3.2
3.2 Based on 20 reviews

AurumCars...

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Gavin S.
Avoid this service at all costs

Avoid this service! They access mainstream rental companies through a third party and do not work directly with major brands. I booked a car for £101.56, but when I arrived to collect it, they claimed my recent address change was an issue. I went to a competitor and got a car in under 20 minutes. After two weeks of follow-up, they offered me £18.56 as compensation. I contacted my bank, and they are working on recovering the amount. The representative at the bank was shocked at how they handled my booking and charges. I also contacted the rental service, and they were unhelpful, only offering a minimal refund after two weeks. Steer clear of this company!

1
Date of experience: Dec 01, 2025

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