Auspost picked up a parcel, from 30 mins away from my address in WA, on 10 October , I know I could have collected it but, I was busy. Anyway they sent it to Sydney? after collecting it. Now I’ve been given numerous delivery dates. When I challenged them I was advised it was within delivery parameters, well of course they are if they keep changing the parameters. They don’t read the complaint, they just send a standard reply concluding with have nice day, I would if they delivered my parcel. So now I have to wait until 10 Nov & if I still don’t have it I can ask the sender to chase???. I could have walked the 30 mins drive many times in the time it’s taking. Auspost please do what your paid for it’s not that difficult.
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