The only reason a business like AusPost exists is because the government has legislated that there is no competition. So AusPost can get away with the worst possible service and stay in business. AusPost isn't a real business, its a work program for the laziest people who have ever existed which is why their service is so bad. Instead of improving their service, they changed their T&Cs to account for their poor service. No real business would be this lazy.
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