Hiring Austins as our solicitor when buying a new property nearly caused us to lose the house. They were responsive at first engagement, and until we made the downpayment. After that, we could not get hold of them, and our Mortgage Brokers could not find her or her practice in the Lenders’ panel. Austins was unresponsive, never available, and rude on the phone and on email with both us, our mortgage brokers, and our realtor. They refused to send us a detailed bill of her services when we seized service and ghosted us during the most important phase of the buying process. That, toppled with constant typos and mistakes on email, and a shaddy office practice seemingly unrecognised by one of the UK major lenders, made the firm an absolute nightmare to work with. In the end, we were forced to change solicitors and never saw our money back.
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Austins Solicitors are an established Chiswick firm who can expertly advise you on matters relating to property, probate, wills, trusts and Lasting Powers of Attorney (LPAs).
We are accredited with Society of Trust and Estate Practitioners (STEP), Conveyancing Quality Scheme (CQS) and Excellence in Legal Practice Management (Lexel)
We offer fixed fee services on most transactions. and will work with you to meet your expectations and requirements.
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