authorize.net

Authorize.net login is just awful

I think I better provide feedback about authorize.net login obstacles. It took several minutes to log in. Here are the obstables.1. To open the merchant page, a new page needs to open. (already really backwards just like a pop up window back 20 years ago)2. Once it opens, it takes time to verify using I cloudflare or some kind of cyber security. I have to click on some icon saying I"m human (wasting more time)3. After verifying I'm human.. after typing in the password, it send a text message to my phone. I then need to check the phone 4. I then have to copy and paste the code and submit it.5. After the code is pasted, the site asks me to change my password (This is extremely unnecessary to be forced to change your password every 3 months. Authorize.net is the only website that requires this. It's a big hassle and no user should be forced to change their password every 3 months. Whoever is the programmers for Authorize.net does not understand this is very old methods and creates an osbtable for the users. 6. I then realize there is another new requirement for passwords that it has to be 12 characters long. This is new. Also need a capital letter, number and a symbol. This is just all very unnecessary and makes it harder for the user to log in. It's BIG waste of time and a hassle. So I'm now forced to create a new password with 12 letters and a bunch of unnecessary requirements. This is too strict. It's just a portal to view transactions. Banks and credit card companies don't even do this.7. After changing my password, I am text another code to verify. What is this for? Is this to waste more time and create more obstacles?8. I then need to check my phone for the code and then have to enter it on the website again.9. After verifying and the password is changed, I am asked to log in again. But once I submit, I am asked to verify a code again! OMG, this is really unbelieveable.10. I then need to check my phone and for the code and enter it in the website.11. Finally I was able to log in. It took so many steps and several minutes to just do a simple log in. And this has to be done repeatedly every 3 months. Within the 3 months, there are still many steps because you still have to verify you are human and then verify text codes. I can honestly say Authorize.net has the worst login system I've ever experienced on any platform and of any system and website. Please try to ask other users and you will most likely get the same negative feedback. I'm extremely dissatisfied with authorize.net. In addition, the page will log out automatically even while you are doing work. In addition, the system does not detect fraud payments as the majority of fraud payments I get are from Authorize.net. In one year previously, I've actually lost over $30,000 in fraud payments. I had to set up my own system to detect fraud. So I ended up using other payment systems and authorize.net is just a back up system.

Date of experience: Jul 22, 2025