autoaidbreakdown.co.uk

4.1
4.1 Based on 201 reviews

...

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Roughie
Absolutely woeful company - avoid at all costs. Imagine literally telling your customers you are too

Absolutely woeful company. They never cancelled my policy when I called them in Sept 2021 when I scrapped my car.They never sent any notifications for several years.They did manage to continue charging me. Year after year.They don't allow access to previous invoices.I called in Friday when they sent their first reminder in 2 years. I got told "we are too busy so speak you you just now. I will send a callback request and you will be called before 5.30.I'm still waiting.I sent an email yesterday asking for a full refund plug 8% interest due to their total lack of transparency and dubious practices.Colour me shocked that I never got a response.I also posted a polite message on social media. It never got answered but I did get deleted.What an unsavoury bunch they are.I'll get my refund.I just don't want you to have to deal with this mob.If it takes a civil claim. That's what I'll do.I have proof of every statement.

1
Date of experience: Mar 27, 2026

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