I was not alerted about auto renewal, or aware it had been activated by default. Despite contacting AutoAid on the morning my cover was renewed, they could not cancel without high fees. Two advertised email addresses do not work, so I requested a callback from a manager to discuss, but only the same customer service agent called me back still unable to help. Zero help or loyalty shown. Unimpressed. I feel forced and trapped to continue the cover for one more year, then will be looking elsewhere.
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