It was my first accident and my first claim and I didn’t know how to handle it. Auto assist were brilliant. In 4 hours after I contacted them for the first time I had the hire vehicle delivered to my adress (brand new one). Ron explained all the process step by step, making sure I understood all. On 17 I contacted them for the first time and on 26 I had the money in my account. I’m happy that I’ve chose them to handle everything for me. Case 164877
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