autoclaimsassist.co.uk

4.9
4.9 Based on 200 reviews

...

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John Coleman
Excellent & Painless Service

Having read much on the subject of wholly unjust insurance premium increases relating to no fault accidents, I was intent to do all reasonably possible to avert the same.During the course of my research 1 company Auto Claims Assist (ACA) kept appearing and crossed referenced with many 1st class user reviews.The above considered I placed my claim in the hands of ACA and can now only add to the aforementioned positive user reviews.It would be unjust to cite any particular member of the ACA team as all played a vital part and could not have been more empathetic and professional.ACA arranged everything including the processing of the claim with the 3rd party, the supply of a loan vehicle and the collection, repair and return of my own.ACA were my single point of contact and kept me dynamically updated throughout the whole process.To conclude: The input of ACA made an unfortunate situation as stress free as possible and required little action on my part.Whilst the impact on my own insurance will remain an unknown quantity until the point of renewal; I now hold some highly useful cards for negotiation should this prove to be required. I.E. No claim was ever made via my own policy thus negating any input from my own insurer and the 3rd party admitted liability.I would have no hesitation whosoever in recommending the services of ACA to anyone in a similar situation.

5
Date of experience: Sep 12, 2025

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