autodoc.co.uk

4.1
4.1 Based on 380 reviews

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Howard Martin-Taylor
Absolutely atrocious.....DO NOT BOTHER

Absolutely atrocious.....DO NOT BOTHEROrdered and paid for 2 tyres at a cost of £364.98 on the 18th November. Its now the 27th November and NOTHING. Contacted their UK number, straight away the automated system tells me tyres have been delivered when you give the order number.Spoken to a customer service advisor on 24th, 25th, 26th and today (27th) EVERY time, we have escalated this to our managers for investigation, EXACTLy the same crap today, every time, 'You will get a call today to discuss the case' NOTHING AS YET JUST ME CHASING THEM.The gave me the DPD tracking number, DPD HAVE NOT RECEIVED THE TYRES, so they cannot deliver what they dont have.This company is shocking, they still have my £364.98 I do NOT have my tyres and nobody can tell me where they are or when I am getting a refund.USE AT YOUR OWN RISK, YOU HAVE BEEN WARNED......

1
Date of experience: Nov 27, 2025

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