AUTODOC have now refunded the money and apologised. This took longer and involved more repeated inputs by me than it should have, but I am pleased that they have now acted and I have improved the rating accordingly.I ordered a part (cost around £100) received the confirmation e mail then nothing. Tried contacting Autodoc but can only be done through a chat. To date I have tried three times to find out where my part is , but I am told it has been dispatched and I will receive an e mail. I have tried ti cancel the order as I have had to source the part elsewhere to get the car back on the road. They won’t cancel it. Very poor and unhelpful customer service. I won’t use them again.
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