Autodoc are not based in the UK. They are based in Germany. I ordered a part having checked with their online system that it was the correct fit. I waited six days for delivery only to discover that the part did not fit. (The delay was in part due to their nominated courier). Their return policy stated that I had to pay for the return to Germany. After contact from Autodoc they agreed that I had correctly ordered the part and arranged for the return at their cost. Whilst I was disappointed that the part was wrong and delivery took so long I cannot fault their customer service in this case. I would recommend that anyone ordering a part uses their online system to check it is correct before ordering.
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