The service provided me with an item that was not suitable for my vehicle, despite their prior confirmation that it would fit. Upon receiving the item, I realized it was incompatible, even after paying an additional amount for a safe order. When I requested a refund, they provided a label and instructions to return the item to Germany; however, the return process took an entire day. The refund only covered the price of the item and excluded the delivery and safe order fees, which significantly reduced the refunded amount. I have lost trust in this service as all communication appears to be automated. They also ignored my request for a full refund. I would not recommend this service to anyone.
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