autodoc.co.uk

4.1
4.1 Based on 380 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Steve Wagg
I would avoid this website / seller. They also go by the name onlinecarparts.co.uk. They try and

I would avoid this website / seller. They also go by the name onlinecarparts.co.uk. They try and push an extra charge on you at the checkout .. in case the part is wrong etc.. etc. which I didn't take. Then when the part finally arrived after 2 weeks wait it didn't fit. I thought the company was in the UK and expected the part within a couple of days.. ITS NOT!! , their website said it would fit, which is why I ordered it. They agreed it was a mistake and that I shouldn't really trust the site and should have asked also sending them my VIN number. No where to put the vin number on the website. It just seemed they were making excuses. Anyway, I asked them to send me a returns label as it was there fault. No, they said because I hadn't take out the extra charge at the checkout, then I would need to foot the return bill back to Germany.... What! Several emails after and once I had said the item fails under the 'not as described' and as a consumer I had rights and they needed to foot the bill. They then said as a gesture of good wil they will send a label. Absolute shower of $hit as a company, would completely avoid.

1
Date of experience: Feb 19, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More