Worse experience in a car rental we’ve ever encountered The customer service team did not care to help us with our issues.To sum it up we paid for a car rental and got an entirely different lower grade vehicle than the “similar” they promised since the one we wanted wasn’t available, not only did we NOT get our car as described in the contract we were charged extra! And not for damages fuel or anything wrong just because we asked for a similar vehicle yea that’s right and we still didn’t get anything even close wow! stay away from this place they will not support you at all the customer service team does not care about customers clearly! (Janae) who took a month to get back to us did nothing they didn’t even try to accommodate or compensate us for the inconvenience,Never going back here.
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Auto Europe has been helping travelers find the best car rental rates around the world for over 60 years. In addition to standard car rentals, we also offer sports and luxury car rentals, van rentals, short term leases, chauffeur drive services in over 180 countries worldwide.
