I purchased a new car that soon developed a DPF issue. Despite my attempts to get it repaired, the problem persisted. I contacted the support team for help, and they assured me they would assist. I followed all their guidance, but now, nearly six months later, I've had to take out a loan for a temporary car just to commute. I haven’t heard from anyone in two weeks, yet I’m still required to pay monthly for the car and insurance. This has been extremely stressful, and I am grateful for the promised support from the team.
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