I had ordered a cv axle for my Jeep. I followed all of the prompts to verify the one for my vehicle, which is stated for a 4x4 on the site. But what is not stated is that this certain axle is meant for an all wheel drive not 4x4. Mine is a front wheel drive/4x4. I finally got to chat with customer service, worst experience ever!!! He basically said that I did not know what I was talking about when I tried to explain the issue.Didn't even want to listen, and kept trying to talk over me. I have been working on cars since i was 14. I'm no idiot about them!!! So now I half to suck up the loss and ship the item back because their criteria on the site does not explain the difference.Never again will I deal with this company!!!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
AutoShack stands for convenience and customer focus. We are committed to providing a straightforward online shopping experience that puts your needs at the forefront.
Our inventory houses over a million aftermarket auto parts, available directly to you. By bypassing the middleman, we offer these parts at factory-direct prices, an advantage we gladly pass on to our customers.
We believe in putting the customer first. Our Contact Center team is ready to assist, aiming to make your interactions with us as smooth as possible. Our objective is to give you the confidence to make informed decisions about your vehicle maintenance and repair needs.
Every order is managed and shipped from our own distribution centers, ensuring accurate and prompt delivery of your selected parts.
AutoShack is your go-to choice for auto parts needs. It's about you, your vehicle, and ensuring you get the parts you need without a hassle. Experience the convenience with AutoShack today!See more
