I have never—ever—in my entire life dealt with such an unprofessional and despicable company. Every attempt at communication was ignored. They showed absolutely no concern about my package or where it was. The mistake was entirely theirs, yet they chose to ship with one of the worst carriers, FedEx.I sent seven emails over three days with no response. When someone finally did reply, the message contained nothing helpful—just empty, dismissive words with zero accountability. This company genuinely does not care about its customers. To them, you’re nothing more than a dollar sign. If they screw up, they simply move on to the next customer.Customer service is nonexistent. They put the wrong label on my package, which led FedEx—another incompetent company—to lose it. Had I known they used FedEx, I would have never ordered from them, even if the product were free. It makes sense that they work together—birds of a feather flock together.Update: This response is a desperate attempt to make the readers think they are trying to be concerned.. After 8 emails and a scathing review they finally decided to do some investigating.. However their information is wrong...What they're doing is making assumptions based on what they see.. They did not speak to fedex or any of the supervisors who told me they put the wrong shipping label on the box which caused the delay... The package was 200 miles from my house and then all of a sudden it went all the way across the country...Incompetent company plus incompetent carrier equals Incompetence... I have already ordered and received the part I needed within two days from another supplier...
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