I ordered a full front brake set for my car. The parts arrived and came with the wrong brake pads. The rotors and calipers were correct. So since I was in the middle of the repair, I went and bought the correct pads locally so I could finish. When I contacted them I clearly explained this multiple times. Day 1 please provide year make and model of car. Day 2 please provide full vin number of car along with picture of correct and incorrect part. Day 3 does car have 5 studs and what is the size of your rotors. Day 4 was told they were in the investigation process to send return label and if I didn’t want to wait I could send them back myself at my own expense. Day 4 explained again it’s just the brake pads. Day 4 was told they did not do partial returns. They did offer to tell me what car they actually belong on if I wanted to sell them locally.
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