autoshack.com

1.9
1.9 Based on 81 reviews

AutoShack stands for convenience and customer focus. We are committed to providing a straightforward online shopping experience that puts your needs at the forefront. Our inventory houses over a million aftermarket auto parts, available directly to you. ...

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Ike Coleman
I ordered a complete shock and strut…

I ordered a complete shock and strut package from your site when it came your company sent us the wrong ones and we contacted you ! We were told to send back the parts and we would get a refund but we’re not compensated for the shipping that cost us 79.00 two months later we were back to square one , not the kind of online experience I would think you would want to offer return customers order number 702-7372503-0In response to your reply you are wrong we verified that it was the other struts as they are specific and we have the texts to prove it your site sucks that you do not rectify the situation rather than issue a refund without compensation for the shipping return ! I will share these reviews far and wide as it should have been customer satisfaction rather than a partial refund !! I know lots of mechanics and I may be one person but your service was less than stellar

1
Date of experience: Jun 15, 2025

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Business Details

  • AutoShack stands for convenience and customer focus. We are committed to providing a straightforward online shopping experience that puts your needs at the forefront.

    Our inventory houses over a million aftermarket auto parts, available directly to you. By bypassing the middleman, we offer these parts at factory-direct prices, an advantage we gladly pass on to our customers.

    We believe in putting the customer first. Our Contact Center team is ready to assist, aiming to make your interactions with us as smooth as possible. Our objective is to give you the confidence to make informed decisions about your vehicle maintenance and repair needs.

    Every order is managed and shipped from our own distribution centers, ensuring accurate and prompt delivery of your selected parts.

    AutoShack is your go-to choice for auto parts needs. It's about you, your vehicle, and ensuring you get the parts you need without a hassle. Experience the convenience with AutoShack today!See more

  • email emails.4200237.1208.99797fe1d2@4200237.email.netsuite.com
  • call 18669903871
  • language https://autoshack.com

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