I ordered wheel hub for my van over the phone on Monday 24th of February 2025. I've dealt with them before and usually takes 2 or 3 days for the part to arrive from Ottawa to London. Not this time. I called on Friday to see what's going on and why the delay. Talked with supervisor and a manager to no avail. On Monday the manager called me back to inform me they're canceling my order and returning the money. No explanation as to what's happened or anything. Just like talking to a wall. Very unprofessional. Ordered the part from rock auto instead. Cheaper and supposed to arrive Thursday. Peter B.
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