I ordered a radiator on 2/02/25, delivery was to be 2/7to 2-10-25. The only update I received was on 2/5/25 stating my part was in Lachine,Quebec which I found odd because their name says USA. After trying to contact the seller numerous times on 2/12 I finally got a message from Jacky stating my part would be delivered on 2/14/25 by 7:00 pm. No part was delivered and to this day 2/21 I have not received any contact from them, nor have I ever received my part, but they still have my payment for the part. Every time I tried to send a message, a message shows up on their site that states,”We Are Not Receiving Messages At This Time”. This company has numerous negative reviews on various sites. Beware of this seller, there are many reputable sellers out there to waste time with someone who does not know the meaning of “customer service”.
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