I ordered a brake caliper from walmart. Turned out it came frome Auto Shack. I kept getting messages it was arriving- then delayed again and again; finally had to go buy from an auto parts store. When the item finally arrived; the box was damaged. I returned it promptly unopened. They refused the return, but got it anyway. 23 days later NO refund was issued and they claimed it was delivered. ( I have tracking proof of returned to sender by USPS) These people have a bad attitude I'll never buy anything from them again. Auto shacks is shown to be in Ca. Part came from upstate New York ??? !!!!No answer from Autoshack can explain away their nasty attitude and inflexible customer service. I have several communications from them. They would have ripped me off had I let them. It appears as with some other autoparts /on-line stores that they broker the deal, sit at a computer, skim off the top , and do ot have the items in stock, or maybe even a warehouse. Hence Autoshack in Ca and delivery by US mail of all things across country from New York State
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AutoShack stands for convenience and customer focus. We are committed to providing a straightforward online shopping experience that puts your needs at the forefront.
Our inventory houses over a million aftermarket auto parts, available directly to you. By bypassing the middleman, we offer these parts at factory-direct prices, an advantage we gladly pass on to our customers.
We believe in putting the customer first. Our Contact Center team is ready to assist, aiming to make your interactions with us as smooth as possible. Our objective is to give you the confidence to make informed decisions about your vehicle maintenance and repair needs.
Every order is managed and shipped from our own distribution centers, ensuring accurate and prompt delivery of your selected parts.
AutoShack is your go-to choice for auto parts needs. It's about you, your vehicle, and ensuring you get the parts you need without a hassle. Experience the convenience with AutoShack today!See more
