I ordered a lower left control arm with ball joint for my 2014 Subaru Legacy with the 2.5L. It arrived promptly and was able to schedule it in with my mechanic friend. Everything went smooth till we backed the car out and steering wheel was an entire 1/4 rotation out. My mechanic and I where puzzled as we had not touched and steering components. We where left with no other choice but to remove it. We compared it to the old one and the old one was at least 1/2" longer from stabilizer link mount to center of ball joint. As to not leave me stranded I had to pay my mechanic to reinstall the old one. I have initiated several emails with customer service, sending pics ads requested for Case # 729691, this has been going on now for two weeks of me trying to chase them down, extremely disappointed with the customer service. I have heard nothing at all.
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