autoshack.com

1.9
1.9 Based on 81 reviews

AutoShack stands for convenience and customer focus. We are committed to providing a straightforward online shopping experience that puts your needs at the forefront. Our inventory houses over a million aftermarket auto parts, available directly to you. ...

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Abner Morgan
Poor warranty on defective pump

Bought a what they said was “new” power steering pump. Leaking after minimal use over 7 months in my Jeep. Maybe 400 miles at best. They said the warranty expires in 6 months. A part like that should certainly have a warranty longer than that! Customer service wanted nothing to do with it and just said sorry! The pump still looks brand new except for fluid leaking out of it from the seal!Update, removed pump and found pinched O ring installed during manufacturing leaking. Took back cover off and O ring was broken! Certainly was issue upon assembly just took it some use to fully blow out and aggressively leak. Not normal wear and tear! So I’m the end this product was defective and since I barely used my Jeep in the past 6 months the failure-damaged O ring blow out was delayed. ALL other pumps come with minimum of 1 year and some lifetime!Order 4052204758324

1
Date of experience: Jan 07, 2023

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Business Details

  • AutoShack stands for convenience and customer focus. We are committed to providing a straightforward online shopping experience that puts your needs at the forefront.

    Our inventory houses over a million aftermarket auto parts, available directly to you. By bypassing the middleman, we offer these parts at factory-direct prices, an advantage we gladly pass on to our customers.

    We believe in putting the customer first. Our Contact Center team is ready to assist, aiming to make your interactions with us as smooth as possible. Our objective is to give you the confidence to make informed decisions about your vehicle maintenance and repair needs.

    Every order is managed and shipped from our own distribution centers, ensuring accurate and prompt delivery of your selected parts.

    AutoShack is your go-to choice for auto parts needs. It's about you, your vehicle, and ensuring you get the parts you need without a hassle. Experience the convenience with AutoShack today!See more

  • email emails.4200237.1208.99797fe1d2@4200237.email.netsuite.com
  • call 18669903871
  • language https://autoshack.com

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