My wife & I decided it was time to sort out our funeral plans as we are now full residents in Spain. We were made aware of Avalon from a family relative and friends who are already customers so contacted them to discuss in more detail. Within days we were contacted and a representative was arranged to visit us to discuss what plans are available. We had a face to face meeting with Andy who from the moment he walked through the door was patient, informative, professional, and a credit to the Avalon team. Andy was thorough and confident with his products available which helped my wife and I more relaxed. He was able to answer every question asked at ease and at no point did we feel pressured at all. At the end of his presentation he advised us of the price and it was a no brainer. Andy certainly gave us peace of mind & security knowing that our loved ones won’t have the burden to deal with funeral arrangements including costs and that the Avalon team will deliver the high standards and service that we expect.
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