I recently raised a serious complaint with this company about their service. For complaints, you deal with a nameless person - just "complaints team". There is no openness and transparency, so you do not know who is assessing it, nor what criteria they are using. I asked to escalate my issue after they disagreed with my complaint, but there is no escalation process in place. Every company I work with, and every HR policy, has a system for escalation if a customer/employee is unhappy; surely a company whose whole focus is HR should have a more transparent and customer-friendly approach. I have asked to cancel my policy, and the answer is 'NO' despite my stating that our relationship has completely broken down.
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At Avensure we work hard for our customers supporting them in HR, Employment Law, and Health & Safety, and these efforts have been recognised with the awards that we have won. We provide our clients with a complete service offering advice and guidance, training, taking preventative measures, as well as contractual implementation. By looking at some of the Avensure reviews, you will see what our customers think of us and the way that we help to ensure that they are fully compliant with Health & Safety and employment law.
Here at Avensure, we know just how important our team members and advisors are, which is why we invest a lot of time, effort, and money to ensure we have the highest skilled advisors within our industry. Looking at some of the Avensure service reviews you will see how many businesses appreciate the service that we provide, and when there are Avensure complaints, we use these as tools to refine and improve the service that we offer to all our customers.
An Avensure comparison between other companies that provide a similar service will show that we are well regarded within our industry, not only from our peers but also by our customers. If you lack knowledge in critical areas such as HR, Health & Safety, or Employment Law and need professional advice to ensure that your company is compliant with current legislation, contact us today and let us help you grow and nurture your business.
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