28 years is a long time to hate your windows and now thanks to Aventus that no longer is the case.
From the first experience of booking the quote and throughout the entire process (quote, survey, installation and follow up) the company have been exemplary.
The quotation visit was relaxed and genuine and I didn’t feel pressured to agree to anything, all options with regard to the quote were explained to me and I particularly liked the transferable guarantee as standard should I decide to move home eventually. The price for my entire house (10 windows and a front door) was competitive and reasonable. The staff took everything into account when offering dates and honoured my prior commitments.
The survey visit was swift and efficient and I was kept informed of the progress of my windows manufacture at all times.
The fitting team led by Curtis were polite, respectful of my property and worked hard in horrendous weather to ensure the job was completed on time.
As with all projects of this nature it didn’t go entirely as expected…..a window frame arrived damaged and the incorrect door panel was also fitted meaning my cats couldn’t use the cat flap without a trampoline!
Cue the arrival of Sam - problem solver, fixer and part-time philosopher who; found a new window frame on the day and brought it over, created and fitted a solution to the door issue whilst my new panel was being made, refitted the new panel and cat flap and also fixed the other couple of minor snags with handles and a seal which you would expect from such a large project. Time had no meaning as he worked until it was finished (including a Friday eve in the dark) to his own high standards whilst conducting fascinating and entertaining conversations about life the universe and everything - every company should have a Sam.
This was a major project for myself and I was apprehensive however I shouldn’t have worried as Aventus delivered exactly what they promised and the result is fantastic - gone are my dated and dingy leaded monstrosities and now I have a light airy vista - even my plants have perked up! Did it go smoothly - not entirely - but the way issues are dealt with speaks volumes about a company and I cannot fault them in this respect.
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Aventus Home Improvements specialises in transforming your home with premium-quality windows, doors, and roofline services. With a commitment to exceptional craftsmanship and attention to detail, we ensure your property not only looks stunning but is also energy-efficient and secure.
Our experienced team works closely with you to deliver tailored solutions that enhance the aesthetics and functionality of your home. Whether you're upgrading your windows, installing a new door, or replacing roofline features, Aventus Home Improvements provides reliable service with a personal touch.
Discover how we can help you create a home you love. Visit aventushomeimprovements.co.uk for more information or to request a free, no-obligation quote.See more
