avgtravels.com

3.8
3.8 Based on 201 reviews

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Denzel Rogers
Steer away from Asia Vacation Group! It is a scam

Steer away from Asia Vacation Group! It's a scamAdvertising for 10 day Incredible China. The trip was only 9 days in China not 10 days.If I have to do it again, I would take my money to a full 10 day China tour supply by others, such as Flight Center, Tripadeal...Very low quality, unorganised tour. Hotels located very far away from the center. For example, It took our bus 2 hours drive from our hotel in Shanghai to Shanghai CBD. Tour guiders confirmed that there's nothing to do around the hotels where we stay, so that, all of us should buy optional tours.Older people and little kids beware! Constant extremely late checkin. During first day in China, we have checked in the hotel in Beijing at 1:30am (yes 1:30 in the morning of the second day). It meant we didn't do anything on the first day.On other day, we checked in at hotel in Wusi at midnight, 00:30am. Bullet train arrived on schedule at 10:40pm. We had to wait 45 mins under the rain to wait for the bus coming to pick us up.Took money, did not provide the service. We bought optional tour at the same time with booking in Australian. When we were in China, local tour said they didn't received the money for those optional tours. We had to pay again. They promised a refund when we got back to Australia. After almost 2 months, no refund has been made.

1
Date of experience: May 01, 2025

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