Do not travel AVG. Their complaint management process is non existent and no response to email is standard despite several chasers and months of opportunity to answer. Beware of optional excursions- once you get there they tell you they are not optional and you have to pay. Otherwise you will be threatened that you will be left stranded. 1 of many Examples: We were made to pay $20 pp for an excursion which we didn't want to go to, on the understanding that they would take us to the location with the group on the usual private coach and they put us on a public bus which costed $0.30 per person. Will never travel AVG again. Duty of care non existent.
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