avgtravels.com

3.8
3.8 Based on 201 reviews

...

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Damian Reed
I threats from staff re $500 credit AVG travel…they won't let me use it

I have a $500 credit with AVG travel from a previous failed trip and I have been trying to rebook the Vietnam trip. I was threatened today by sales12 that I have to delete a previous review I left or they won't book any trip with them also by email. She said I'm unwanted by the company because of the review which I stand by. As many other people have said AVOID THIS COMPANY & Vietjet airlines who they use. Disgusting lack of customer service if they understand what you are saying . I could barely understand sales12 today she's yelling at me & threatened me & I told her I would add another review. I will look into reporting them further because going by these reviews it is a systemic problem. As I thought a bit of a scam take peoples money and never give it back. If this company treats potential customers with aggression and threats then they have crossed the line. KEEP AWAY DON'T USE THIS COMPANY

1
Date of experience: Jul 21, 2025

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