How do you take an otherwise good product and ruin it? By wrapping it in a soiled garbage bag. We went on an 11 day tour of Vietnam through AVG. Their local staff were brilliant. The tour design was great. But to squeeze a few extra dollars of profit out of us, they put us on possibly the worst airline known - VietJet Air. The planes were dirty. The food was offensive. The flights were consistently late or cancelled. It makes flying with JetStar feel like Singapore Airlines first class.The first and last contact with a tour is alwats the airline. And when tour operators choose the cheapest and nastiest airline to make a few extra dollars it sets the tone for the whole tour. A sour taste made all the worse by AVG constantly saying that such matters are ouf of their control. Except they chose the airline!We selected them over cheaper options based on a recommendation but we will not use them ever again and will share our views with others.To make an extra couple of dollars on the front end, they have likely lost far more at the back end.
Claim your business profile now and gain access to all features and respond to customer reviews.
