Just my next update. I’m baffled how this company has any good reviews.Well after 5 months AVG finally sent my refund back. Not before I had consulted a solicitor, involved my bank to intervene, and finally lodging a dispute claim with VCAT at a cost of $250. 5 months of phone calls, emails and a very rude ‘consultant’ telling me to go ahead and sue them because under their Terms and Conditions, they have control of my money now.On advice from VCAT I have kept the claim open to claim fees for my dispute application.Good luck everyone. These guys will ruin your holiday and cause unnecessary stress at a time that should be exciting. Find another company or organise your tour yourself. Thank you TrustPilot for allowing me to share my experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
