DO NOT BOOK WITH THIS COMPANY!!!!If I could give a ZERO rating I would. AVG travels canceled our tour as they could not 'secure flights' three weeks before we were due to travel! We paid them fully in Jan of 2025. We were told in mid March that we would receive a refund within 30 days....6 weeks later and NOTHING!I am beyond frustrated - they have our MONEY and no refund appears to be processed. When you ring, you speak to a different person every time. ALL WE WANT IS OUR MONEY BACK AS WE HAVE RECEIVED NO SERVICE FROM THEM!!!! We have been patient and reasonable - but it is now beyond a joke and we are contemplating taking legal action as they are in serious breach of Australian Consumer Law!
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