avgtravels.com

3.8
3.8 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Alex Ross
China chaos

Visa process to China was shocking - considering we are on the Qld/NSW border and in NSW, we had to go to Sydney (although I did get conflicting opinions on this), and only receiving itenary & flights 2 weeks before didn’t make for a smooth start. Even after being promised (twice) that we would have them a month out. Total lack of communication. If it wasn’t for Fretzie (an absolute gem) we would have negated the trip. The trip itself was outstanding- thoroughly recommended but probably the worst Pre booking & visa process chaos that we’ve ever experienced. The guides and accomodation were outstanding in China. We would go again but something has to change with the booking, communication system. We even thought it may have been a scam (3 weeks out because we didn’t have any documents & still had to travel 800kms to Sydney for visa purposes). A massive thanks to Fretzie. She was the lifesaver.

3
Date of experience: Mar 20, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More