We have just returned from an AVG tour to Vietnam. Once we arrived we had quite a pleasant time. The ‘guides’ we had on the trip varied in their experience and approach, some were excellent while others seemed more focused on selling the extra tours than sharing local knowledge.The standard of the hotels was quite good although none of them were situated in central positions so meant that walking to places of interest was not an option and needed us to arrange transport. The experience before leaving and on leaving was quite a different story though- poor communication with regards ticketing, itineraries and visas. At time of booking we were told that we would start receiving tickets etc 4 weeks out from departure date but in fact tickets only arrived around 2 weeks before leaving( after much communication), itinerary 1 week and visa 36 hrs! The info we received when we booked indicated that we would be flying a full cost carrier but turned out to be not the case and we were booked on a budget carrier- not happy!
Claim your business profile now and gain access to all features and respond to customer reviews.
