I would not recommend this company. If looking at tours I would suggest looking at alternate holiday providers. Their response to enquiries both before & after our trip has been virtually non existent. Our "10 day tour" seen us arrive at our accommodation at 3am on day 2. We were scheduled to go to the Forbidden City on a Monday (it is closed every Monday). The optional tours are overpriced & we were lied to & felt bullied by the tour guide into joining the optional tours. We had chosen not to join the optional afternoon tour in Shanghai. Despite our itinerary clearly stating the tour guide would advise a time & place to meet the bus, if we didn't join the optional tour, our guide told us that we could not get the bus back to our hotel 50km out of the city centre & would have to find our own way back. After asking for advice on returning by train we were told that it was not possible & we would have to catch a taxi - the cost of which would be more than the optional tour. Overall we enjoyed the tour however will not use this company again.You're response is rubbish. What is the proof?There were other members of the tour there that witnessed the conversation.I have phoned twice & emailed twice before doing this review to discuss these issues & am still awaiting a reply.
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