I’ve just booked a trip with AVG vacations. Was a rocky start with speaking to someone who didn’t know anything, but realise that the weekend staff just take messages to pass on to people who know a bit more about things. Then we got a guy from Vietnam who we found very hard to understand. I have since made contact with a agent in Australia and we are from New Zealand And the service has been outstanding and easy to understand answers questions very quickly. John Todd from Australia has been very helpful and gives us confidence to make our looking. What are you doing Hopefully can update this once we are back from our holiday next year. But so far so good.
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